By accessing or using any Webgrade website, service, software platform, or digital property (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in full, you may not access or use our Services. These Terms apply to all visitors, users, clients, and any other persons who access or use our Services in any capacity.
Webgrade reserves the right to update or modify these Terms at any time. Changes take effect upon posting, with the "Effective" date updated accordingly. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
Webgrade is an enterprise SaaS and B2B solutions company that designs, builds, and ships software, digital products, and automation systems. Our services include, but are not limited to:
The scope of any specific engagement is defined through the quote and acceptance process outlined in our Web Design Service Terms.
You are granted a limited, non-exclusive, non-transferable, revocable right to access and use Webgrade's public-facing Services solely for lawful purposes and in accordance with these Terms. Permitted activities include browsing our website, submitting quote or support requests, accessing educational materials, and using any tool or platform provided to you as part of an active, paid service agreement.
You agree that you will not, under any circumstances:
Violations of these restrictions may result in immediate, permanent termination of access to all Webgrade Services, civil or criminal liability, and reporting to relevant authorities where required or appropriate.
Where account access is provided, including access to the Webgrade client portal, hub, or any authenticated platform, you are solely responsible for maintaining the confidentiality of your credentials, session tokens, and any two-factor authentication (2FA) codes issued to you. You must not share your credentials with any third party.
You agree to notify Webgrade immediately at desk@webgrade.org if you become aware of any unauthorized access to your account, suspected credential compromise, or any other security incident involving your account.
Webgrade is not liable for any loss, damage, unauthorized actions, or data exposure arising from your failure to maintain the confidentiality of your credentials or your failure to notify us of a security event in a timely manner.
We employ industry-standard security measures including AES-GCM encryption, session-based authentication, Cloudflare DDoS protection, server-side IP rate limiting, and 2FA email verification for all sensitive operations including portal access and email subscription changes.
Newsletter: When you send a support request, a quote request or a domain inquiry on webgrade.org, you can tick the newsletter box on that form to receive Webgrade updates and the newsletter: service news, offers and announcements. Leaving it unticked means you will not be added. Agreeing to these Terms never signs you up by itself. No separate confirmation email is sent. Every newsletter shows our postal address and is marked as a marketing email.
If you have a Webgrade client dashboard account, we may send you customer letters about the service you use, such as maintenance, changes to how the service works, or pricing.
You may also subscribe manually at any time by visiting webgrade.org/email/subscribe. All voluntary subscriptions require 2FA email verification, you will receive a one-time code to confirm your address before your subscription is activated. This prevents unauthorized sign-ups on your behalf.
You may unsubscribe from promotional communications at any time using any of the following methods:
Unsubscribing takes you off every Webgrade list at once: the newsletter, the subscribe list and customer letters. It takes effect immediately, and our forms will not add that address again. You can rejoin only by subscribing yourself at webgrade.org/email/subscribe.
Transactional communications, including quote confirmations, project updates, verification codes, invoices, receipts, and security notifications, are not subject to unsubscribe requests. These emails are sent as a necessary part of delivering services you have actively requested and cannot be opted out of while you are an active client.
All subscription and unsubscription endpoints are protected by server-side IP rate limiting. Excessive requests from a single IP address will be temporarily blocked to prevent abuse, spam bot activity, and denial-of-service attempts against our email infrastructure.
All content, design, code, software, branding, trademarks, trade secrets, proprietary frameworks, tools, and materials published on or within any Webgrade platform are the exclusive intellectual property of Webgrade or its licensors. This includes, without limitation, all text, graphics, interface elements, logos, CSS, JavaScript, compiled software, and backend systems. These materials are protected by applicable copyright, trademark, trade secret, and intellectual property laws.
Nothing in these Terms grants you any rights, title, or interest in Webgrade's intellectual property, except as expressly provided under a signed service agreement.
Custom-designed assets, code, and deliverables created specifically for a client project become the client's property upon receipt of full, cleared payment, as detailed in the Web Design Service Terms. Webgrade's proprietary frameworks, reusable components, pre-existing tooling, and infrastructure code remain the exclusive property of Webgrade, regardless of their use in client projects.
Any feedback, suggestions, feature requests, or ideas you provide to Webgrade may be used freely, without compensation, obligation, or attribution to you.
Our Services may link to, integrate with, or rely upon third-party services, platforms, APIs, or tools, including but not limited to Cloudflare, Stripe, Supabase, Google, and Meta. Webgrade is not responsible for the availability, content, privacy practices, or terms of any third-party service. Your use of third-party services is governed solely by their respective terms and policies, which we encourage you to review independently.
Webgrade's Services are provided on an "as is" and "as available" basis, without any warranty of any kind, either express or implied. To the maximum extent permitted by applicable law, Webgrade explicitly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and accuracy of information.
We do not warrant that our Services will be uninterrupted, error-free, secure, free of viruses or harmful components, or that any defects will be corrected. We do not warrant that results obtained through use of our Services will be accurate, complete, or meet your specific requirements. Any material or data obtained through our Services is obtained at your own discretion and risk.
To the maximum extent permitted by applicable law, Webgrade, its owners, founders, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of, or inability to use, our Services. This includes without limitation: loss of revenue, loss of profits, loss of business opportunities, loss of data, loss of goodwill, business interruption, or any other intangible loss, even if Webgrade has been advised of the possibility of such damages.
Webgrade's total aggregate liability for any claim arising under or related to these Terms or our Services shall not exceed the greater of: (a) the total amount you paid to Webgrade in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars (USD $100).
Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for consequential or incidental damages. In such jurisdictions, Webgrade's liability shall be limited to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless Webgrade and its officers, directors, founders, employees, and agents from and against any and all claims, liabilities, damages, losses, judgments, and expenses, including reasonable attorneys' fees, arising out of or in any way connected to: (a) your access to or use of our Services in violation of these Terms; (b) your breach of any representation, warranty, or obligation under these Terms; (c) your infringement of any third-party intellectual property, privacy, or proprietary right; or (d) any content or materials you submit, transmit, or make available through our Services.
Webgrade reserves the right to suspend, restrict, or permanently terminate your access to any or all Services at any time, with or without notice, if we reasonably determine that you have violated these Terms, engaged in harmful or fraudulent conduct, or for any other reason at Webgrade's sole discretion.
Upon termination, your right to use our Services ceases immediately. Webgrade shall have no liability to you for any termination. Provisions of these Terms that by their nature should survive termination will survive, including sections covering Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.
These Terms shall be governed by and construed in accordance with applicable law. Any dispute, claim, or controversy arising from or relating to these Terms or your use of our Services shall first be addressed through good-faith written negotiation between the parties. If a dispute cannot be resolved informally within thirty (30) days of written notice, either party may pursue available legal remedies in a court of competent jurisdiction.
If any provision of these Terms is found to be invalid, unenforceable, or illegal by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with the Webgrade Privacy Policy and any applicable Web Design Service Terms or separate written agreements signed by both parties, constitute the entire agreement between you and Webgrade with respect to your use of our Services. They supersede all prior or contemporaneous communications, understandings, and proposals, whether electronic, oral, or written.
For questions, legal notices, or concerns regarding these Terms, contact us at desk@webgrade.org or through our Support page.